Privacy Policy
Effective Date: September 14, 2026
Last Updated: September 14, 2026
Coastal Prints (“Coastal Prints,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit printsllc.com, place an order, upload artwork, contact us, or otherwise interact with our website and services.
Coastal Prints is a sole proprietorship.
1. Information We Collect
Depending on how you interact with Coastal Prints, we may collect the following categories of information.
Contact and Account Information
This may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Company or organization name
- Account login information, if you create an account
Order and Transaction Information
When you place an order, we may collect information such as:
- Products ordered
- Product specifications and options
- Order number
- Quantity
- Pricing
- Shipping method
- Order and shipment status
- Purchase history
- Customer service communications
Payment Information
Payments are processed through third-party payment processors such as Stripe.
Coastal Prints generally does not directly store your complete payment card number, expiration date, or card security code. Our systems may retain limited transaction information, payment status, transaction identifiers, or payment tokens provided by our payment processor.
Artwork and Production Files
When you order custom printing, you may upload or provide:
- Designs
- Logos
- Photographs
- Illustrations
- Documents
- Business information
- Names, addresses, telephone numbers, email addresses, QR codes, or other information contained within your artwork
Because custom artwork can contain personal information, we treat uploaded production files as customer-provided information.
Please avoid including sensitive personal information in artwork unless it is necessary for your print project.
If your artwork contains personal information about another person, you are responsible for ensuring that you have the appropriate authority to provide that information to us.
Communications
We may collect information you provide when you:
- Contact customer service
- Submit a website form
- Request information
- Communicate with us by email or telephone
- Report a problem with an order
- Provide feedback
Website and Device Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Dates and times of visits
- Website interactions
- Shopping-cart activity
- Approximate geographic location derived from IP address
- Cookie and similar technology identifiers
2. How We Use Information
We may use personal information to:
- Process and fulfill orders
- Manufacture custom printed products
- Review customer artwork and production files
- Process payments
- Calculate taxes and shipping
- Arrange shipment and delivery
- Send order, production, shipping, and service notifications
- Provide customer support
- Respond to questions and requests
- Maintain customer accounts
- Prevent fraud, abuse, and unauthorized transactions
- Troubleshoot and improve our website
- Measure website performance
- Understand how customers use our website
- Measure advertising and marketing effectiveness
- Market our products and services
- Maintain business and transaction records
- Comply with legal, accounting, tax, and regulatory obligations
- Protect Coastal Prints, our customers, and others from fraud, security threats, or unlawful activity
3. Artwork and Production Vendors
Coastal Prints works with third-party production providers to manufacture certain products.
When necessary to fulfill an order, we may provide a production partner with information such as:
- Customer artwork
- Product specifications
- Quantity
- Finishing requirements
- Production instructions
- Shipping information when necessary for fulfillment
We provide production vendors only the information reasonably necessary to manufacture or fulfill the applicable order.
Customer artwork is not provided to production vendors for their independent marketing purposes.
4. Shipping Providers
We may provide shipping and delivery companies with information necessary to deliver your order, including:
- Recipient name
- Shipping address
- Telephone number when required
- Email address when required
- Package and shipment information
Shipping providers may process this information according to their own privacy practices.
5. Cookies and Similar Technologies
Coastal Prints uses cookies and similar technologies to operate and improve our website.
These technologies may be used for:
- Shopping-cart functionality
- Checkout
- Account authentication
- Security
- Website preferences
- Website analytics
- Conversion measurement
- Advertising
- Fraud prevention
Some cookies are necessary for the website to function properly. Others help us understand website usage or measure advertising performance.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality, including shopping-cart or checkout features.
6. Analytics and Advertising
We may use third-party analytics and advertising services, including services provided by Google, such as Google Analytics and Google Ads.
These services may collect information about your device and interactions with our website using cookies, pixels, tags, or similar technologies.
We may use this information to:
- Understand website traffic
- Measure website performance
- Determine how visitors find Coastal Prints
- Measure conversions
- Improve advertising campaigns
- Advertise Coastal Prints products and services
Third-party analytics and advertising providers may process information according to their own privacy policies.
7. Do Not Track and Privacy Signals
Some browsers offer a “Do Not Track” or similar setting. Because there is not a universally adopted standard for traditional Do Not Track signals, our website may not respond to traditional browser Do Not Track signals.
Where applicable law requires Coastal Prints to recognize a legally valid opt-out preference signal, we will process such signals as required by applicable law.
Users may also control many tracking technologies through browser settings and any privacy or cookie preference controls made available on our website.
8. How We Disclose Personal Information
We may disclose personal information to companies that help us operate Coastal Prints, including:
- Printing and production partners
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- E-commerce and website technology providers
- Email and communications providers
- Analytics providers
- Advertising providers
- Fraud-prevention and security providers
- Professional advisers such as accountants, attorneys, or consultants
These companies may receive information only as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when reasonably necessary to:
- Comply with law or legal process
- Respond to lawful government requests
- Protect our legal rights
- Investigate fraud or security incidents
- Enforce our agreements
- Protect customers or the public
If Coastal Prints is involved in a sale, financing, restructuring, transfer of business assets, or similar business transaction, personal information may be transferred as part of that transaction.
9. Sale and Sharing of Personal Information
Coastal Prints does not sell personal information for money.
However, certain uses of advertising, analytics, cookies, or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws, even when no money is exchanged.
Where applicable law gives you the right to opt out of these activities, Coastal Prints will provide or honor the applicable method for exercising that right.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing and documenting transactions
- Fulfilling orders
- Providing customer service
- Maintaining accounting and tax records
- Handling disputes or chargebacks
- Preventing fraud
- Meeting legal obligations
- Protecting our legal rights
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Artwork and production files may be retained for a period of time after an order is completed to support customer service, reorders, production records, or dispute resolution.
Information may be deleted or anonymized when it is no longer reasonably necessary to retain it.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and should contact us if they believe an account or transaction has been compromised.
12. Your Privacy Choices and Rights
Depending on where you live and whether applicable privacy law applies to Coastal Prints, you may have rights regarding your personal information.
These may include the right to:
- Request information about personal information we collect
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a copy of certain information
- Opt out of certain sales, sharing, or targeted advertising
- Limit certain uses of sensitive personal information where applicable
- Appeal certain privacy-request decisions
- Exercise privacy rights without unlawful discrimination
Certain information may be exempt from a request when retention is permitted or required by law, including information necessary to complete transactions, maintain tax or accounting records, detect fraud, resolve disputes, or protect legal rights.
To submit a privacy request, contact us using the information in the Contact Us section below.
We may need to verify your identity before completing certain requests.
13. Marketing Communications
If you receive promotional emails from Coastal Prints, you may unsubscribe using the unsubscribe instructions included in the message.
Transactional communications regarding orders, payments, production, shipping, security, or customer service are not promotional communications and may continue when necessary to service your order or account.
14. Children's Privacy
Coastal Prints is a general-audience commercial printing service and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13.
If we learn that personal information has been collected from a child under 13 in circumstances where parental consent is legally required, we will take appropriate steps to delete the information.
Parents or guardians who believe a child has provided personal information to Coastal Prints may contact us.
15. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Coastal Prints is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party service you use.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this policy.
If changes materially affect how we handle personal information, we may provide additional notice when appropriate.
17. Contact Us
Questions about this Privacy Policy or requests concerning your personal information may be submitted to:
Coastal Prints
Sole Proprietorship
Website: printsllc.com
Email: orders@printsllc.com
Please include “Privacy Request” in the subject line when contacting us regarding privacy rights.